What to do when your wedding website link is not working
First test the exact printed address in a private browser and on mobile data to separate a typo, privacy setting or expired page. If the old destination cannot be repaired, re-point your wedlink after printing so guests keep using the address already on their invitations.
Identify where the failure happens
Type the link exactly as it appears on the invitation instead of opening a saved bookmark. Try a private browser window, another phone and mobile data. Note whether the browser cannot find the domain, the page displays a permission request or only one button fails. Those symptoms separate an address problem from a private website, expired subscription or broken RSVP form.
Scan the printed QR code as a separate test because it may contain a different destination from the written URL. Compare both results character by character, including hyphens and path endings. Ask one person outside your household to test as well. If the page works only while you are logged into the website builder, guests probably lack publishing or sharing permission rather than having a network problem.
- Test the printed spelling in a private window
- Compare written link and QR destination
- Check on mobile data and a second device
- Confirm the page is published for guests
Repair common website and form issues
Open your website provider’s dashboard and check whether the page is published, the subscription is active and the custom domain is still connected. Review privacy settings and remove any accidental account requirement. For an RSVP form, verify that responses are open and have not reached a plan limit. Correct the smallest confirmed cause first, then repeat the guest-side test without using your administrator session.
If the address was typed incorrectly on every card, repairing the destination may require registering the printed variation or adding a redirect at the website host. Do not depend on search results to guide guests to the right page; indexing can take time and similar couple names cause confusion. When you control a wedlink printed on the cards, updating its stored destination is usually the fastest dependable correction.
Redirect guests without reprinting invitations
When the original site is gone or a form must be replaced, publish a working destination first. Copy its public address, test it, then re-point your wedlink. The invitation address does not change, and guests who scan or type it reach the repair. This is the central advantage of putting a redirect between permanent stationery and a website that may change.
After updating, use the oldest physical card available for a final check. Turn off Wi-Fi, scan the code, type the text link and complete the main action. If some guests already encountered the fault, send a brief message saying it is fixed and repeat the familiar link. There is no need to introduce a second address when the printed one is working again.
- Publish and test the replacement page first
- Re-point the wedlink to the exact public address
- Verify both the code and text on a physical card
Prevent the next outage
Schedule a link check before each guest milestone: save-the-dates, invitations, RSVP reminder and final travel note. Keep the destination in a shared planning record and note who can edit it. Avoid deleting an old page until the replacement has been tested through the printed route. If a service trial or domain renewal ends near the wedding, set a calendar reminder well ahead of it.
Keep the error experience useful too. A simple replacement page with your names, date and a contact method is better than a dead address while a full site is rebuilt. Never place private guest information on an unrestricted emergency page. Once the main destination returns, re-point the wedlink again and confirm it from outside your account before closing the temporary option.
Questions, answered
Why does our wedding website work for us but not guests?
You may be seeing a private draft through your logged-in account. Open the exact invitation link in a private window and check publishing, password and sharing settings. Ask someone outside your household to test. If they face a login screen, change the page permissions or give guests the intended password beside the link.
What if the URL was printed incorrectly on every invitation?
If you control the printed domain or redirect, configure the mistyped path to forward to the correct page. If not, contact guests with a concise correction and provide both text and QR routes. A wedlink prevents this problem when it is the printed address, because its destination can be corrected without changing the cards.
Can we redirect a broken link after invitations are sent?
Yes, if the invitations point to a redirect you control, such as a wedlink. Publish the replacement page, update the stored destination and test the original card. If the cards contain a third-party website address directly, you need that provider or domain owner to restore or redirect it.
How should we tell guests the wedding link is fixed?
Send a short message only to the relevant guest group. Say that access is restored, repeat the same printed link and mention any deadline affected by the outage. Avoid introducing a second temporary URL if the familiar address now works. Guests need a clear next action, not a technical explanation of what failed.